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eTIPS System Requirements

eTIPS uses Flash MX technology to deliver advanced training and education to your computer desktop. This technology is used by designers and developers to integrate video, text, audio, and graphics into immersive, rich user experiences. Flash is the world's most pervasive software platform, used by over one million professionals and reaching more than 97% of Internet-enabled desktops worldwide, as well as a wide range of devises.

To take an eTIPS course, your computer should be equipped with the following:

  • Sound capability, with speakers or headphones
  • A full-color monitor and video system capable of displaying SVGA (800x600 resolution)
  • An Internet connection (minimum 56kbps recommended)
  • A web Browser (see the list of platform/web-Browser combinations supported below)
  • The Macromedia Flash MX player software

WINDOWS

Platform
Browser
Windows NT Microsoft Internet Explorer 6.0, Netscape 7.x, Mozilla 1.x, CompuServe 7, Opera 7.11, and Firefox 1.0
Windows 98 Microsoft Internet Explorer 5.x, Netscape 4.7, Netscape 7.x, Mozilla 1.x, AOL 8, Opera 7.11, and Firefox 1.0
Windows ME Microsoft Internet Explorer 5.5, Netscape 4.7, Netscape 7.x, Mozilla 1.x, AOL 8, Opera 7.11, and Firefox 1.0
Windows 2000 Microsoft Internet Explorer 5.x, Netscape 4.7, Netscape 7.x, Mozilla 1.x, CompuServe 7, AOL 8, Opera 7.11, and Firefox 1.0
Windows XP Microsoft Internet Explorer 6.0, Netscape 7.x, Mozilla 1.x, CompuServe 7, AOL 8, Opera 7.11, and Firefox 1.0

MACINTOSH

Platform
Browser
Mac OS 9.x Microsoft Internet Explorer 5.1, Netscape 4.8, Netscape 7.x, Mozillia 1.x, Opera 6, and Firefox 1.0
Mac OS X 10.1.x, Mac OS X 10.2.x, or Mac OS X 10.3.x Microsoft Internet Explorer 5.2, Netscape 7.x, Mozilla 1.x, AOL 7, Opera 6, Firefox 1.0, and Safari 1.0 (Mac OS X 10.2.x only)

LINUX (X86, 32-BIT)

Platform
Browser
RedHat Enterprise Linux WS v.3 Mozilla 1.2 and later, Netscape 7.1, Firefox 1.0
RedHat Linux 9 Mozilla 1.2 and later, Netscape 7.1, Firefox 1.0
Sun Java Desktoop System 1.0 Mozilla 1.2 and later, Netscape 7.1, Firefox 1.0

WINDOWS SOLARIS (X86 AND SPARC)

Platform
Browser
Solaris 8 Mozilla 1.4
Solaris 9 Mozilla 1.4
Solaris 10

Mozilla 1.4, Mozilla 1.7

Solaris 10 with Java Desktop System Mozilla 1.4, Mozilla 1.7

Technical Support

Before contacting our Customer Service department, please consult the Macromedia Flash Customer support web site. You may also complete our Request Support form, or contact us via email at Online Training. Inquiries will be addressed during normal business hours. For telephone support, contact us at 1-800-GET-TIPS between the hours of 9:00AM and 5:00PM, EST.

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