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TIPS Trainer Frequently Asked Questions

The following are frequently asked questions from TIPS trainers.


How do I become a certified TIPS Trainer?
How do I access my Training Portal?
What do I need for my first TIPS Session?
How do I pre-register a TIPS session?
How do I print participant exams?
How do I print a jurisdiction’s laws and regulations?
How do I print the Session Sign-in Sheet?
Where can I get a new Session Register form?
Where do I send session materials for processing?
How do I renew my trainer certification?
How do I become an eTIPS reseller?


How do I become a certified TIPS Trainer?

To become a certified TIPS Trainer you must attend a two-day Train-the-Trainer workshop. You can browse upcoming workshops on our website or contact an Account Manager at 800-438-8477.

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How do I access my Training Portal?

All trainers have access to a Training Portal to check certifications and print session documents. To access your Training Portal:

  1. Go to http://www.gettips.com.
  2. Under Portal Login, enter your username and password.
  3. Click Login.

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What do I need for my first TIPS Session?

Congratulations on becoming a TIPS trainer. We know you may be a bit anxious about training your first TIPS session, but you have nothing to worry about. Your workshop has covered the basics; just remember to rely on your participants to share their ideas and experiences. After all, THEY are the experts. Be sure to have:

  • TIPS program DVD
  • Access to a TV and DVD player
  • Enough manuals, pens (black or blue only), and exams
  • Session Register form.

We advise you to pre-register your session and to make copies of all materials for your files. Send all original forms to HCI. We do not accept copies.

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How do I pre-register a TIPS session?

To pre-register a TIPS training session:

  1. Log in to your Training Portal.
  2. Click the menu header Manage Participant Training to expand the menu.
  3. Select Register a Classroom Session.
  4. Supply the appropriate information and click the Click to Save button.
  5. If you are a referral trainer and would like to invite the public to attend your session, select "Click here to make this a public session."

Note the assigned Session ID# because you will have to enter it on your Session Register form.

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How do I print participant exams?

To print participant exams:

  1. Log in to your Training Portal.
  2. Click the menu header Trainer Libraries to expand the menu.
  3. Select Participant Exams.
  4. Choose and print the appropriate exam.

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How do I print a jurisdiction’s laws and regulations?

To print a jurisdiction's laws and regulations:

  1. Log in to your Training Portal.
  2. Click the menu header Other Information to expand the menu.
  3. Select Laws & Regulations Database.
  4. Select the desired jurisdiction from the left.
  5. Near the top of the page, click Select a Report, and then Jurisdiction Laws&Regs Summary.
  6. In the popup window, choose a report format (PDF, Excel, Word, etc.) and then click the Print button.

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How do I print the Session Sign-in Sheet?

To print the Session Sign-in Sheet:

  1. Log in to your Training Portal.
  2. Click the menu header Trainer Libraries to expand the menu.
  3. Select Regulatory Forms and Training Resources.
  4. Print the Session Sign-in Sheet and any other useful training materials.

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Where can I get a new Session Register form?

Session Register forms are sent to you in almost every package we send, particularly with manuals or other course materials. If you need more Session Register forms, contact your Account Manager at 800-438-8477.

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Where do I send session materials for processing?

After you train a session be sure to make copies of all session documents and send the originals to:

Health Communications, Inc.
1501 Wilson Blvd. Suite 500
Arlington VA 22209

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How do I renew my trainer certification?

Trainers must pass a recertification exam every year. To take the exam online:

  1. Log in to your Training Portal.
  2. Click the menu header Trainers to expand the menu.
  3. Select Take an Online Recertification Exam.
  4. Submit payment and take the exam.

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How do I become an eTIPS reseller?

To become an eTIPS reseller and earn income by reselling our nationally recognized eTIPS program, email your request to sales@gettips.com or contact your Account Manager at 800-438-8477.

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