There are technical and content differences between our 2.0 and 3.0 courses. If you have any further questions, contact us via email at eTIPS Online Training Department.
- Why two different types of courses?
| Why two different types of courses?
All of our eTIPS courses use Flash technology, which is not well supported on mobile devices such as tablets and smartphones, nor recommended by some computer vendors. This is because of known issues with security, reliability and due to the various issues it causes with web browsers.
As an alternative to Flash, HTML5 technology was recently developed and it has quickly become a capable and effective way to deliver online courses without the problems associated with Flash. Our eTIPS 3.0 courses use HTML5. Unfortunately, older browsers, such as Internet Explorer prior to version 9.0, and older versions of Safari and Firefox do not support HTML5 technologies.
For those participants using newer web browsers or mobile devices, we recommend our eTIPS 3.0 courses, but for those that use Internet Explorer 8.0 and earlier, eTIPS 2.0 courses should be taken.
| What are the content differences?
Our eTIPS 3.0 courses include the same content designed to teach participants to prevent intoxication, drunk driving and underage drinking. Because our eTIPS 3.0 courses are newer, they have more refinements based on feedback we've received from our customers. Participants will find that the eTIPS 3.0 courses have a new look, the videos are much larger and clearer, and include downloadable Job Aids that can be used after the course has been completed.
| What are the 2.0 course Technical Requirements?
Our eTIPS 2.0 courses require a desktop computer that meets the Adobe Flash Player requirements, as well as the following:
| What are the 3.0 course Technical Requirements?
The course requirements for an eTIPS 3.0 course are as follows:
| What if I register for the wrong course?
If you are not sure that you registered for the correct course, please call TIPS Technical Support at 800-438-8477, ext. 600. We are available to assist you from 9 a.m. to 1 a.m. (EST), Monday through Friday and 10 a.m. to 6 p.m. (EST), Saturday and Sunday.
| What 3.0 courses are available?
The only eTIPS 3.0 courses currently available are eTIPS On Premise 3.0 and eTIPS Off Premise 3.0. We are in the process of converting our other courses to HTML5, but no specific release dates are available at this time.
| How well do 3.0 courses work on mobile devices?
While you can take an eTIPS 3.0 course on virtually any mobile device, practically speaking it will be a more comfortable experience on a device featuring a larger screen (one of the so-called "Phablet" phones or tablets with a screen 7" or larger). This is because many of the screens have large amounts of text and/or images, and in order to display it all the text quickly becomes too small to actually read on a small screen. Enlarging the screen to "zoom in" on text so it can be read, in that circumstance, can then make buttons or interactive elements hard to find.